Refund policy

🚫 No Return & Refund Policy

Thank you for shopping at Wheels and Dragons.

Due to the nature of our products—limited-edition collectibles, apparel, and cards imported from Japan—all sales are final. We do not accept returns, exchanges, or refunds unless a wrong item is shipped. 

Refunds and Claims Policy
Once an order has been placed and confirmed, no refunds, cancellations, or claims will be accepted under any circumstances. The Company shall not be held liable for any delays, loss, or misplacement of orders occurring during transit by the courier or logistics partners. All risks associated with shipping and delivery shall pass to the customer upon dispatch of the order.

📦 Incorrect Items

Each item is inspected before shipping and packed with care. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at info@wheelsndragons.com, with:

• A clear photo of the item and packaging

• Your order number

We’ll assess the situation and resolve it.

⚠️ Buyer Responsibility

• Please double-check product details, images, and sizing before placing your order.

• For international orders customs delays, import duties, or courier mishandling are outside our control and are not grounds for a refund.

Tracking is provided for all orders.

By purchasing from Wheels and Dragons, you agree to this policy.